Earlier this week, nearly 170,000 textual content messages have been delivered that have been supposed to be despatched on Valentine’s Day — and now it appears like we have now a cause why. According to a brand new report, the problem had to do with a defective server that briefly went down, stopping messages from being despatched whereas it was down.
The server is owned by a third-party supplier referred to as Syniverse, which is among the firms that gives textual content messaging providers to main cell carriers. Syniverse says that its server went offline on February 14, after which it was lastly introduced again on-line on Wednesday, November 6. The outcome? The messages that have been supposed to be despatched on Valentine’s Day have been lastly despatched by way of.
Syniverse says that it usually solely retains textual content messages for 24 to 72 hours, however that was circumvented by the server happening. In complete 168,000 messages failed to undergo on Valentine’s Day, which definitely isn’t a small quantity.
“Messages that cannot be delivered immediately are temporarily stored between 24 to 72 hours depending upon each mobile operator’s configuration,” Syniverse mentioned in an announcement. “During this time, multiple delivery attempts are made. If the message remains undeliverable after the specified time, the message is automatically deleted by Syniverse.”
This explains plenty of issues. Namely, it explains why messages from a number of carriers failed to undergo. Originally, some thought that the problem could have been associated to a particular service, however it quickly grew to become clear that it was unrelated to a particular service or to a particular cellphone model. Ultimately, customers of most main U.S. carriers reported that they have been affected by the incident.
The incident sheds some mild on what occurs behind the scenes if you ship a textual content message. Clearly, there are a variety of firms which are concerned in delivering that message to the recipient. As a report from CNBC highlights, Syniverse is certainly one of many firms that works with carriers, together with the likes of Subex, Syntec, Starhome, and extra — all firms that you simply’ve seemingly by no means heard of. Some of those firms are concerned within the supply of textual content messages, whereas others work with cloud suppliers.